Browse our most frequently asked questions list below to learn everything you need to know!

Delivery: To ensure timely delivery of units, your rental may be delivered before the start time you selected at checkout.

Pick Up: Pick up time may be after the time you selected at checkout.

We will communicate drop off times via text message the day before your rental.

If it’s forecasted to rain on the day of your event or celebration, please contact us if you would like to postpone your rental. We’ll be glad to reschedule the rental for another day.

Yes! All of our units are cleaned thoroughly after each rental. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. 

Our units are a perfect addition to any birthday parties or backyard event. Choose from our vast selection of bouncers, water slides, or bounce/water slide combo units for your next celebration or event.

Under no circumstances should water be used with any inflatable that is not rented for such use. If an inflatable is rented for wet use, please have a water hose present. A water hose (50ft long) will be provided if necessary.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.